Tesco Online Shopping Customer line is open:
- Monday to Saturday from 7:00 to 22:00
- on trade Sundays from 7:00 to 22:00
- on non-trade Sundays - closed
Call us on: 800 105 104
(Toll free)
Email at: Ezakupy@tesco.pl
How do I know whether Tesco Grocery Home Shopping will deliver to my address? To check whether we deliver to you, go to our Check My Area page and enter your postcode.
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What personal details will I need to enter in order to register for Tesco Online Shopping? Are they safe? To register you will need to enter your:

  • Email address and password
  • Address where you want your shopping to be delivered
  • Address nickname (this is for your reference, e.g. “home”)
  • Phone number
  • Full name
  • Clubcard number (this is optional – you can enter this information if you want to receive Clubcard points for your shopping)
We keep all of your personal information stored safely and securely in accordance with our Privacy Policy.
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Do I have to give payment card details to register? No, you don’t have to give any payment details when you register. If you choose to pay online, we’ll ask you for your card details just before you confirm your order (they will be encrypted and stored securely). Alternatively you can pay by card at your door and you won’t have to give us any payment card details.

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What is My Account? My Account is the section on our website where you can check all the details that you have given us about your online Ezakupy account. You can update your address, phone number, Clubcad number, marketing information preference using this section of the website. To update any other details please call Customer Services.
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What should I do if I forget my password? If you forget your password, you can reset it by using the ‘forgot your password’ link on the sign in page. Follow the link and enter your email address, and we will send you an email with a link to reset it. Then, simply enter a new password and confirm it to complete the reset.
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